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Puerto de Cartagena Contecar

Tourists with transit cargo

Clear advantages 

Colombia has consolidated a position as one of the principal tourist destinations in America. Thus, the importing and exporting of vehicles in transit and of unaccompanied baggage is constantly on the rise. The Port of Cartagena Organization offers tourists the possibility to easily send and receive their vehicle and unaccompanied baggage through SPRC and Contecar. The following process and procedures explain the requirements: 

Getting started

The first step is to identify the merchandise arrival information or shipment terminal. It is important to remember that the Port of Cartagena operates two of the various sea terminals located in the city: Sociedad Portuaria Regional de Cartagena (SPRC) and Terminal Marítimo de Contenedores S.A. (Contecar). The client should check whether the arrival terminal for his/her merchandise belongs to this organization. 

In order to know through which terminal the merchandise, vehicle or cargo is being shipped to, the client can directly request this information to the shipping company chosen to process it. Otherwise, if the client knows the vessel’s name in which his/her merchandise is being shipped, he/she can refer to the Port of Cartagena’s website for further information.

Steps to be followed 

The services offered by the Port of Cartagena are centralized at the SPRC terminal, therefore, the client who owns the cargo must proceed to SPRC’s offices to start the paper work.

Once in SPRC, the client must follow these steps:

1.    Proceed to “Base 2” (SPRC reception) to present the proper identification documents. The client must state that he/she wishes to carry out an import or export procedure for unaccompanied baggage or a vehicle in transit. He/she should also present the respective documents that accredit him/her as the owner of the cargo:

  • In the case of an import, the Bill of Lading under the client’s name.
  • In the case of an export/shipment, the re-export form under the client’s, stating that he/she has completed all required procedures with the customs authorities, in this case, with the DIAN.

PLEASE NOTE:

  • Only the person accredited as the owner of the cargo may enter the terminal.
  • In order to carry out merchandise shipment or removal procedures at the Port of Cartagena Organization terminals, the client should present a valid all-inclusive accident insurance with coverage of at least 50,000,000 Colombian pesos. This is required because he/she will need to enter operating areas within the terminal. 

2. Once the entrance has been authorized, the client should proceed to the Customer Service area where, if necessary, he/she will be further information on the process.

3. Complete the proper registration

In order to complete the registration process, the client is required to present the following documentation:

  • In the case of foreigners: The original passport with a photocopy
  • In the case of Colombian nationals: The original and photocopy of the Citizenship Card.
  • In the case of imports: A photocopy of the “Bill of Lading” under the client’s name.
  • If personal effects are being imported, the client must attach his RUT. If he/she does not have one, the client must attach a Registration Application Form for persons not obliged to hold a RUT.
  • In the case of exports: A photocopy of the re-export form.

He should also complete form SF-FMT102: "Registration of Tourist with Means of Transport in Transit’. It is recommended to have this document filled out beforehand. Otherwise, the Customer Service employee will provide him with one for completion on the spot. 

The Customer Service employee will request the client’s original identification document, which will be returned immediately after it has been validated. Copies of documents submitted will not be returned, since they are required as support documentation for the registration. 

After the registration process is complete, the client must follow further instructions depending on whether it is an export or import process:

Importing non-containerized transit cargo

4. Proceed to the DIAN’s offices, in order to arrange a time for customs to inspect the cargo. There are two inspection times: 6 a.m. (first shift) and 2 p.m. (second shift).

5. When the date and time of the inspection have been arranged, the should return to SPRC’s Customer Service offices and complete the Form DR-FMT302: “Cargo Inspection Authorization”.

6. The Customer Service employee will explain to the client where the cargo is located, since he/she will need to be present during the cargo’s inspection inside the terminal grounds.

PLEASE NOTE: 

  • Everyone is required to wear long pants and closed shoes when entering the terminal, along with proper personal protection items (helmet and reflective jacket). If the client does have one at the moment, SPRC will loan them.
  • If the cargo is located in Contecar, the client must proceed to that terminal instead.

7. When the inspection has been completed, the client should complete the respective removal authorization with the DIAN. Once the authorization is obtained, he/she must return to the terminal’s Customer Service office and continue with the process.

8. Charges are made on all cargo at the Port of Cartagena Organization terminals for services rendered (see Fees), and these should be paid before removing the cargo from the premises. These charges are different from those levied by shipping lines, logistics operators, cargo agents, etc. To pay charges levied at the terminal, the client must complete the Form GF-FMT500: “Invoicing Services Application”.

Payment should be made in Colombian pesos (COP) at the banking establishments specified for such purpose. SPRC and Contecar have two bank branches where payments can be processed, as well as ATM machines in case the required payments must be made in cash (COP).

9. At this point, the client can proceed with the documentation process to remove the merchandise:

  • Complete the Form DR-FMT304: “Merchandise Removal by Land Application”.
  • Present a copy of the original “Bill of Lading Master” release from the shipping agency.
  • HBL or BL “hijo” (if applicable).
  • Customs release document issued by the DIAN authorizing the cargo to be removed.

10. When these documents have been validated, the terminal proceeds to issue a merchandise removal authorization, which is given to the client by the Customer Service employee. Theclient is responsible for keeping these documents, since they have to be presented again when the cargo is removed.

11. If the cargo is inside a container, the client must inform the designated transportation company in order to proceed with the removal of the cargo. The transportation company must already be registered at the terminal and authorized to apply for a removal appointment.

In the case of loose cargo, the Customer Service employee will provide details of the time, date and place for removing the cargo.

Stripping of transit containers

If the cargo arrives in a container and the client wants it to be emptied at the terminal, in order to remove it as loose cargo, he/she must proceed as follows:

Complete Steps 1 to 3 as stated above. Depending on the process, follow step 4 onwards:

4. Proceed to the shipping agency that represents the shipping line carrying the container. The agency must provide a letter authorizing the container to be emptied. 

5. Proceed to the DIAN office to receive information of the arrival of the cargo at the terminal, and to understand what procedures need to be followed. 

6. Charges are made on all cargo at the Port of Cartagena Organization terminals for services rendered (see Fees), and these should be paid before removing the cargo from the premises. These charges are different from those levied by shipping lines, logistics operators, cargo agents, etc. To pay charges levied at the terminal, the client must complete the Form GF-FMT500: “Invoicing Services Application”.

Payment should be made in Colombian pesos (COP) at the banking establishments specified for such purpose. SPRC and Contecar have two bank branches where payments can be processed, as well as ATM machines in case the required payments must be made in cash (COP).

7. Complete Form DR-FMT302: “Cargo Movement Application”, and hand it over to the SPRC Customer Service employee, along with the shipping agency’s letter authorizing the operation and the photocopy of the Bill of Lading. Once all three documents are turned in, the system generates an order and the operation is scheduled.

8. Once the emptying operation is scheduled, the cargo inspection should be arranged. The customs authorities carry this out, and the Customer Service employee will assist the client throughout this process.  

Similarly, the Customer Service employee will indicate where the cargo is located, since the client will need to be present during the emptying process taking place within the terminal grounds.  

PLEASE NOTE:

  • Everyone is required to wear long pants and closed shoes when entering the terminal, along with proper personal protection items (helmet and reflective jacket). If the client does have one at the moment, SPRC will loan them.
  • If the cargo is located in Contecar, the client must proceed to that terminal instead.

9. Once the emptying operation has been completed, the client must proceed to pay the respective charges (read point 6).

10. At this point, the client may proceed with the documentation process for the merchandise removal:

  • Complete Form DR-FMT304: “Merchandise Removal by Land Application”.
  • Present a copy of the original “Bill of Lading Master” release from the shipping agency.
  • HBL or BL “hijo” (if applicable).
  • Customs release document issued by the DIAN authorizing the cargo to be removed.

11. Once the documents have been validated, the terminal will proceed to issue a merchandise removal authorization, provided by the terminal’s Customer Service employee. The client is responsible for keeping these documents, since they have to be presented again when the cargo is removed. The Customer Service employee will provide details of the time, date and place of the cargo’s removal. 

Exports

Follow Steps 1 to 3 described above. Depending on the process, continue to follow step 4 onwards:

4. Once the registration process has been completed, the client must complete the Form DR-FMT303: “Merchandise Entry by Land Application”, in order to generate the Merchandise Entry Authorization (ARIM).

5. The terminal’s Customer Service employee will state the date and time for when the cargo will enter the premises.

6. Once the cargo is inside the terminal, the client should arrange the corresponding inspections of the cargo with the customs authorities (DIAN) and the Antinarcotics Police.  

7. The client then must return once again to the Customer Service office in order to complete the Cargo Inspection Authorization Form DR-FMT302.

8.The Customer Service employee will indicate the cargo’s location, since the client will need to enter the terminal, either SPRC or Contecar, to be present during the inspection. 

PLEASE NOTE:

  • Everyone is required to wear long pants and closed shoes when entering the terminal, along with proper personal protection items (helmet and reflective jacket). If the client does have one at the moment, SPRC will loan them.
  • If the cargo is located in Contecar, the client must proceed to that terminal instead.

9. Once the inspection is completed, the client must arrange the necessary shipment authorization with the DIAN. Once obtained, the client can return to the Customer Service office to continue with the process.

10. If the Antinarcotics Police are not present during the inspection at the same time as the DIAN, the client should request their presence afterwards. Please refer back to point 12 above.

11.Charges are made on all cargo at the Port of Cartagena Organization terminals for services rendered (see Fees), and these should be paid before removing the cargo from the premises. These charges differ from those imposed by shipping lines, logistics operators, cargo agents, etc. To pay charges levied at the terminal, please complete the Form GF-FMT500: “Invoicing Services Application”.

Payments must be made in Colombian pesos (COP) at any of the banks specified by SPRC and Contecar. There are two bank branches within the terminals where clients can process such payments. There are also ATM machines that may be used in case the payments are required to be paid in cash (COP).

12. At this point, the client may continue with the shipment documentation process:

  • Complete and present the Form DR-FMT202: “Merchandise Shipment Application” along with the customs documents that contain the DIAN authorization for the cargo to be shipped.

PLEASE NOTE: 

It is recommended to check the Fees application prior to start with any of the processes, in order to fully understand the cost of each service offered at the terminals.

If you have any concerns or doubts about this process, you can forward them to atencionalcliente@sprc.com.co. Our staff will be pleased to answer your inquiries.