Requisitos para acceder

Learn about the requirements for accessing SPRCOnline

These are the requirements for accessing the SPRCOnline service

  1. Register your company with SPRC
    Companies must send the registration forms to SPRCOnline, which can be downloaded from the Formatos y procesos section.

  2. Go through the induction to the SPRCOnline system 
    Once the SPRCOnline user and password assignment documents have been received and approved, the user is invited to an induction session to learn how to use the system according to the profile requested in the forms. After the training, you will be issued a unique and non-transferable password that will be used to log into the system.

  3. Google Chrome browser version 86
    The SPRCOnline system is certified to run on the Google Chrome browser from version 53 to 86. Using other versions or other browsers does NOT guarantee that the system will function properly.

  4. Have the SPRCOnline Digital Security Certificate
    All computer equipment used to access SPRCOnline must have an updated SPRCOnline Digital Security Certificate. To install the certificate, follow the instructions mentioned in the following documents. 

    OPEN PDF FILE

    DOWNLOAD GODADDY.ZIP 
     

  5. Google Chrome Internet Explorer browser settingsThe Google Chrome browser must be configured to allow pop-up windows. To change this configuration, follow the instructions mentioned in this document:

    OPEN PDF FILE

Contact Lines

Cartagena de Indias

Sociedad Portuaria Regional de Cartagena (SPRC)

  • 605 660 7781

Terminal de Contenedores de Cartagena S.A. (Contecar)

  • 605 657 1750
  • Fax: 605 667 2995

Customer service and judicial notifications

  • atencionalcliente@sprc.com.co
  • 605 650 2251

Transparent contact

Transparent contact line

  • Report improper acts of officials or contractors
  • 605 660 7781 - 605 657 1750
  • Link to report

Attention offices

  • Sociedad Portuaria Regional de Cartagena (SPRC) - Manga Maritime Terminal
  • Terminal de Contenedores de Cartagena S.A. (Contecar) - Mamonal KM. 1

Hours of operation

  • Monday to Friday from 8:00 to 18:00 continuous day 18:00 - 22:00 additional day (only attended by cell phone 312 623 1735)
  • Saturdays from 8:00 to 13:00 continuous shift 13:00 - 16:00 additional shift (only attended by cell phone 312 623 1735)
  • Sundays and holidays 8:00 to 12:00 via cell phone 312-6231735

Sales Team

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